Shipping & Returns
When Can I Expect My Order?
Right after you place your order you will receive an email confirmation that your order is being processed. Please allow up to 1 week for your order to ship (although it will most likely ship sooner), and 1-3 days (Priority Mail) or 5-7 days (First Class Mail) for your package to arrive.
Why Does It Take Up to 1 Week to Process My Order?
Aesthetic Magic is a very small business and can only ship out about once or twice per week. If you need your order sooner, please send an email.
What Shipping Method Do You Use?
We use USPS Priority and First Class Mail.
Do You Ship Internationally?
Not at this time. However, most of our products are sold worldwide, and a a quick Google search will let you know about stockists in your area, or ones that ship internationally.
Do you offer exchanges?
We offer exchanges for apparel only. Please email firstname.lastname@example.org with your order number, within 5 days of receipt for exchange authorization.
Items must be returned unworn and with all original tags attached. Any garments returned that are not fit for resale will not be eligible for exchange. No exceptions.
Please note that we do not cover the cost of your return shipment.
What's the return policy?
Due to the nature of the products at Aesthetic Magic we are unable to offer returns unless the product arrives damaged.
Damaged goods must be addressed within 5 days of being received. Please email email@example.com for authorization. Please note that we do not cover the cost of your return shipment.
If you purchase a product from a stockist that is damaged, please contact that stockist directly as a return or exchange would be up to the stores discretion.
What if my package is lost in the mail?
Aesthetic Magic is not liable for lost, misdirected or stolen packages.
If you have any other questions please email me at firstname.lastname@example.org. I'd love to hear from you!